Terms of service


Terms of Service

This website is operated by Comfy Mat. By accessing our website or purchasing from us, you agree to the following terms.

1. Use of Website  
You must be at least 18 years old or have permission from a parent or guardian to use this site.

2. Products  
We make every effort to display accurate product descriptions and images. However, colours and appearance may vary slightly due to screen settings.

3. Orders  
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

4. Pricing & Payments  
All prices are listed in Australian Dollars (AUD). We reserve the right to change prices at any time. Payments are processed securely through our payment providers.

5. Shipping  
Orders are processed within 1–2 business days. Delivery typically takes 2–8 business days across Australia. Delays may occur due to courier or external factors.

6. Returns & Refunds  
Please refer to our Return & Refund Policy for details. By purchasing, you agree to those terms.

7. Intellectual Property  
All content on this website, including images, text, and branding, is owned by Comfy Mat and may not be used without permission.

8. Limitation of Liability  
We are not responsible for any indirect or consequential damages resulting from the use of our website or products.

9. Third-Party Services  
We may use third-party tools and services (such as Shopify or payment providers). We are not responsible for their performance or policies.

10. Governing Law  
These terms are governed by the laws of Victoria, Australia.

11. Contact Information  
Comfy Mat  
Melbourne, VIC, Australia  
Email: thecomfymat@gmail.com 
Phone: 0420 556 964